Training tools for developing great people skills.
In general, there are four basic purposes of communication: To inform, topersuade, to ask a question, or to learn. It's as important to know what youdon't want as it is to know what you do want.
In this course, you will learn the importance of assertive speaking – askingdirectly for what you need from others without being aggressive. You willdiscover techniques for holding others accountable while also creating andpracticing the art of equitable compromise.
Available as classroom training and as a self-study e-learningprogram, Supervisor Communication Skills is part of the Reproducible Training Library, a full suite of unlimited-usecontent that's downloadable, customizable, and reproducible. Easy to edit inboth Microsoft Word and PowerPoint files, this training solution is anaffordable, one-time purchase and yours to reproduce as needed.
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